Return Policy

 To initiate a return, Please contact Love Always at: hello@lovealwaysbtq.com 

We offer free return labels for STORE CREDIT ONLY for all U.S. and Canada orders + no restocking fees!  

You have 30 days from the date of fulfillment to return all eligible items. The Store Credit will be calculated for the item(s) purchased and does not include the amount paid for shipping.  

Store credit never expires. Please include the Packing Slip with all eligible items authorized for your return in the return package. 

CONDITIONS: All merchandise must be unwashed, unworn, and in original condition or will be subject to denial. Swimwear with a protective adhesive strip must be returned in its original form with the protective strip fully attached.   

FINAL SALE items are NOT eligible for Returns or Exchanges.   

Below are the categories in which your item will be FINAL SALE:   

• All Accessories   
• Jewelry   
• Hats   
• Scarves   
• Sunglasses   
• Makeup   
• Handbags 
• Bodysuits  
• Belts   
• Fashion Face Coverings   
• Final Sale Items    

COMMON RETURN QUESTIONS 

INTERNATIONAL, APO & PO BOX ADDRESSES   

Return Shipping for International purchases, Puerto Rico Addresses, APO addresses, and PO Box Addresses are NOT covered.  We are NOT able to Process Exchanges for International Orders.  

HOW WILL I RECEIVE MY STORE CREDIT?   

Expect an emailed discount code instantly after your return has been accepted by either a return bar representative or a UPS carrier.  Store Credit is calculated automatically to reflect any discounts and taxes at the time of purchase. This does not include the shipping charge paid on the order. 

HOW DO I INITIATE AN EXCHANGE?  

To initiate an exchange, please contact Love Always at: hello@lovealwaysbtq.com

Please note that we only offer Exchanges for the same item in a different size, if available, and you are only allowed an Exchange 1 Time Per Item. Once your Exchange has shipped, you will receive an email with your tracking details.  

WHAT IF MY ITEM IS DAMAGED OR DEFECTIVE?   

I stand behind my products and want you to be satisfied with them! I will always do my best to care for you, dealing with all situations fairly and responsibly! If you received a damaged or defective item, please contact Love Always within 48 hours of receiving the damaged item so I can rectify it for you right away!